XenFi
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Smarter Voucher Sales: Introducing Thermal Printer Support for XenFi Agents
Selling vouchers just got smarter. With XenFi’s new thermal printer support, agents can now instantly print customer vouchers while hotspot owners monitor every sale in real time through the dashboard.
Create Custom WiFi Packages Easily with XenFi
Learn how to create customized internet packages using the XenFi App. This guide walks you through configuring package names, durations, speeds, pricing, and billing options to help you deliver flexible and reliable hotspot services to your customers.
Stay Connected with Your Customers Using XenFi Support Contacts
Learn how to add customer support phone numbers to your XenFi hotspot portal so that users can easily contact you whenever they need assistance. This guide walks you through configuring primary and secondary support contacts directly from the XenFi dashboard.
THEY COME IN OVERALLS.THEY LEAVE WITH YOUR ACCESS POINTS
Happening right now: Organized thieves dressed as technicians are walking up to outdoor access points in broad daylight and walking away with them. They look official. They don't rush. By the time anyone asks questions, they're already gone. Outdoor access points at markets, stages, and boda boda stops are prime targets, often mounted in the open and accessible to anyone who appears to belong there. They take both cheap and expensive access points.
XenFi SMS Alert: Recover Customers Before They Leave Your Hotspot
XenFi’s new SMS feature automatically recovers users who pay via mobile money but fail to connect. By triggering a delayed SMS with a voucher code, the system brings customers back online without manual intervention.
HOW TO CREATE A FREE VOUCHER CODE FOR HOTSPOT OWNERS
open win box select IP>Host>Users. add the users name and password (The username and password should be the same let's see how its down in the steps below
PPPoE Now Available in XenFi: What It Means for Your Network
XenFi now supports PPPoE, giving network operators greater control, flexibility, and scalability. This new feature allows you to manage user authentication, improve network performance, and expand your service offerings beyond traditional hotspot setups.
MTN Fiber Capping Uganda: The Definitive Load Balancing Guide for Hotspot Resellers
This blog post serves as a technical survival guide for Ugandan hotspot operators facing MTN Fiber throttling. Provides a production-grade blueprint for transitioning from a single-line failure point to a professional Multi-WAN architecture.
Setting the Record Straight: Common Misconceptions
XenFi gives you full financial control, complete records, and zero surprises.