XenFi users can now update their MikroTik RouterOS directly from the XenFi platform and install the latest Hotspot Security and Reliability Update. This article provides a step-by-step guide on finding the Critical Update alert, applying the RouterOS update first, and then installing the Hotspot Security Update to strengthen hotspot security against authentication-bypass attempts.
Need to move a hotspot from one XenFi organization to another? This guide walks you through how to request a hotspot transfer, provide a valid reason, and complete the transfer process.
This blog explains three practical ways to manage data consumption using XenFi: setting package speed limits, assigning individual data quotas to vouchers, and adding multiple MikroTik routers to distribute users and improve network management.
XenFi makes hotspot voucher management easier with Voucher Notes, Username Prefixes, and Username Postfixes. These features help hotspot owners trace voucher batches, identify assigned agents, and monitor voucher sales more efficiently. Learn how to turn random voucher codes into an organized, trackable voucher management system.
Want your customers to pay for internet packages via mobile money? Learn how to connect a payment gateway to XenFi and start receiving payments through supported payment providers.
Not sure where your XenFi charges come from or what an outstanding invoice means? This guide explains how billing works, where to view what you owe, and how to make payments easily.
This guide shows XenFi hotspot operators how to perform a 30-second security audit to identify and evict unauthorized devices from their dashboard. By inspecting active sessions under Account Security, operators protect their Mobile Money payouts, voucher sales, and router configurations from rogue access. Regularly revoking unknown sessions safeguards your hotspot business and ensures your daily earnings remain fully under your control.
Getting started with XenFi has never been easier. With our new Self-Onboarding experience, you can register your MikroTik router, complete the setup, and activate your hotspot services without waiting for manual account activation.
This blog is a professional networking guide that outlines a step-by-step diagnostic protocol to isolate and resolve "Connected, No Internet" errors across routing, DNS, and firewall layers instead of relying on random router reboots. It provides concrete, real-world solutions for local infrastructure bugs and directly addresses carrier fair-usage traps like data cap exhaustion by outlining clear migration paths to unmetered fiber alternatives.