"not allowed by device mode." system/device-mode/update mode=advanced
Your customers may need help while connecting to your hotspot. XenFi lets you display your support phone number directly on the captive portal right where it matters most.
This quick guide shows exactly how to find missing OTP code emails, check spam folders, and prevent future login code problems.
Selling vouchers just got smarter. With XenFi’s new thermal printer support, agents can now instantly print customer vouchers while hotspot owners monitor every sale in real time through the dashboard.
Learn how to create customized internet packages using the XenFi App. This guide walks you through configuring package names, durations, speeds, pricing, and billing options to help you deliver flexible and reliable hotspot services to your customers.
Learn how to add customer support phone numbers to your XenFi hotspot portal so that users can easily contact you whenever they need assistance. This guide walks you through configuring primary and secondary support contacts directly from the XenFi dashboard.
Happening right now: Organized thieves dressed as technicians are walking up to outdoor access points in broad daylight and walking away with them. They look official. They don't rush. By the time anyone asks questions, they're already gone. Outdoor access points at markets, stages, and boda boda stops are prime targets, often mounted in the open and accessible to anyone who appears to belong there. They take both cheap and expensive access points.
XenFi’s new SMS feature automatically recovers users who pay via mobile money but fail to connect. By triggering a delayed SMS with a voucher code, the system brings customers back online without manual intervention.
open win box select IP>Host>Users. add the users name and password (The username and password should be the same let's see how its down in the steps below